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Providing care during emergencies

We’ve been working closely with the team at Healthy North Coast to develop and deliver training to Primary Health Care Providers to strengthen their capacity in providing continuity of care during an emergency, disaster, or crisis level event.

The region in NSW has experienced significant events in the previous few years, most notably the devastating Northern Rivers Floods in 2022. 

The program is mid-way through delivery and kicked off with a focus group interview to inform content development, followed by a 45 minute online introductory session exploring the role of Primary Health Care Providers and how practices can “value add” in continuing to provide care to communities within the current NSW emergency management arrangements. 

The session also included a high-level overview of the intersections between Crisis Management, Business Continuity and Disaster Management.  

In early March the team was in Coffs Harbour, Kempsey and Port Macquarie delivering training and exercising to general practitioners, clinicians, practice owners and business managers.

The program was inclusive of a theory component, building on the previous sessions, and a practical scenario exercise to test and apply the knowledge, resources and tools learned during the previous sessions.     

In early May the team will deliver the final sessions of the program in Tweed Heads, Lismore, Grafton and Ballina.  

We count ourselves very fortunate to have the opportunity to work alongside the team at Healthy North Coast who demonstrate true passion and commitment to improving the health of communities through quality primary health care. 

Want to know more? Drop us a line


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