Services
As partners in problem solving, our services adapt to your needs.
We develop policy and strategy. We analyse and advise. We train, coach and capacity build. We engage, facilitate and communicate.
Our people’s expertise is in community and organisational resilience building, climate change adaptation and sustainability, crisis and disaster management spanning a range of sectors and industries.
Resilience Strategy Development
We specialise in deep resilience strategy and practice that incorporates organisational, community, cultural and environmental focusses. Our approach to resilience is holistic but working with diverse organisations, we adapt as needed. We assess, identify risks and opportunities and work with our clients to develop adaptation actions that build support across a business or sector. Through workshops, facilitation and coaching we help engage senior leadership, and guide teams through strategy implementation.
Some examples of our work include:
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Green Star Community Resilience Plan for a national company
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Climate Resilience for Businesses for CitySwitch
Disaster and Emergency Management Planning
We help organisations, councils, and government agencies navigate their emergency and disaster management responsibilities. Our experts, with hands-on experience through some of Australia's worst disasters, provide guidance across crisis management, emergency management planning, and business continuity. Services include plan development, training and exercising, recovery planning, crisis communications, and executive crisis management support.
Learn more about DisasterSmart and our Training.
Some examples of our work include:
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Emergency Management Capacity Building for multiple local governments
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Community Capacity Assessment Workshops in the Northern Grampians
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Crisis Management Capability Uplift for Melbourne University
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Climate Change and Emergency Management Integration for the Western Alliance for Greenhouse Action
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After Action Reviews for Mornington Peninsula Shire Council
Crisis Leadership and Training
We can help you lead through complexity. We have tailored programs to build knowledge, capability and capacity in senior executives, and training to support people in key emergency management roles.
Through executive team workshops, training program, coaching and mentoring, our senior team members provide real-life experience and practical approaches to turn long term resilience challenges into opportunities.
Learn more about our Training.
Some examples of our work include:
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Crisis Management - Strategic Support for Yarra Ranges Council
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Responsibility For Delivering Drinking Water Following Emergency Events for Department of Environment, Land, Water, & Planning
Independent Reviews With Actionable Outcomes
Whether at the front end of an advisory project or using a continuous improvement lens, we can review and analyse operating environments, policies and organisational practices. We can co-design a review program that fits the bill, focussing on systems rather than individuals.
Our experience means we can go beyond observations and provide actionable insights.
Some examples of our work include:
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After Action Reviews for Mornington Peninsula Shire Council
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Crisis and Emergency Management Arrangements Review for EACH
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Facilitating A Multi-Sector Response To The Royal Commission Into Australia’s Natural Disaster Arrangements for the Australian Business Roundtable for Disaster Resilience and Safer Communities
Community Resilience Building
We work with the emergency management sector, all levels of government, business and not for profit organisations to help them identify and strengthen community resilience building strategies and programs. We use our deep understanding of the potential impact of shocks and stresses on communities, and the opportunities for growth. Using co-design principles for projects, we do this through expert facilitation, workshops, mentoring and training.
Some examples of our projects include:
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Community Climate Risk Assessment and Adaptation Plan for Blue Mountains City Council
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Climate Ready Communities for City of Port Phillip
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QLD Community Disaster Risk and Resilience Index for RACQ and The Resilience Canopy
Climate, Risk and Sustainability Planning
We work with local government and organisations to assess their exposure to climate risk and develop and support adaptation and resilience strategies. This looks different for every client, but can include climate risk assessment, spatial analysis, foresight and scenario planning and consequence management, sustainability action development and systems approaches to embedding change.
Some examples of our work include:
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Community Climate Risk Assessment and Adaptation Plan for Blue Mountains City Council
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Climate Ready Communities for City of Port Phillip
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Extreme Heat Strategy Development for Whittlesea City Council
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Critical Infrastructure Emergency Risk Assessment for Department of Energy, Environment and Climate Action
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QLD Community Disaster Risk and Resilience Index for RACQ and The Resilience Canopy
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Monitoring and Evaluation for The Resilience Canopy
Data Source: NARCliM2.0