Client: Mornington Peninsula Shire Council

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Having been hit with multiple storm and flood events, Mornington Peninsula continues to build its capability and capacity in crisis and emergency management. 

 

ResilientCo was asked to review its emergency management structures, processes and planning, developing recommendations to grow the organisation's maturity. Following a second storm incident, we undertook a follow up after action review to gauge progress and support staff.  

 

Reviews are an important way to mark challenges and opportunities for change in an organisation's approach to crisis management, business continuity and emergency management.

 

A typical approach may include

 

• Desktop review of plans and structures in place

• Interviews with key team members one on one or small group

• Review workshop with all staff and/or the executive

• All staff survey

 

This work culminated in a report with observations, high level recommendations and tailored actions born out of our team’s own practical experience.

 

In Mornington Peninsula's case its continuous improvement approach is highlighted through a growing maturation in emergency management outcomes.